At Duo Sicilian Ice Cream, our Scoopers/Baristas are the friendly faces of our stores, creating memorable experiences for customers while serving the finest Sicilian gelato and beverages. If you’re passionate about great customer service and enjoy working in a lively environment, this role is for you!

Key Responsibilities

• Customer Service: Greet customers warmly, take orders, and provide recommendations for gelato and beverages.
• Gelato Scooping: Serve gelato with care and precision, ensuring quality presentation.
• Barista Duties: Prepare coffee and other beverages to complement our gelato offerings.
• Store Maintenance: Keep the store clean, organized, and inviting for customers.
• Cash Handling: Operate the cash register accurately and manage transactions efficiently.

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What We’re Looking For

• Basic knowledge of German and English to communicate effectively with customers and team members.
• Experience in customer service or as a barista is a plus, but training will be provided.
• A friendly and approachable personality with a customer-focused attitude.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Flexibility to work 25 hours per week across 5 days, including weekends.

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What We Offer

• A welcoming and dynamic work environment.
• Hands-on training to develop your barista and customer service skills.
• Opportunities to grow within the company.
• Discounts on our authentic Sicilian gelato and beverages.
• Competitive hourly wage with performance incentives.

Join Duo Sicilian Ice Cream as a Scooper/Barista and become part of a team dedicated to delivering smiles and the taste of Sicily to our customers.

Apply Now and Start Scooping Joy!

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Location: Berlin
Contract: Full-time, 40 hours per week, initial 1-year contract with 20 paid vacation days.

Who We Are

Duo Sicilian Ice Cream is a growing company with 5 ice cream shops in the heart of Berlin. We pride ourselves on providing customers with an exceptional experience through the quality of our artisanal gelato and the dedication of our highly motivated team. We are currently seeking a Shop Manager to lead our stores, ensuring operational excellence and a great environment for both customers and staff.

Key Responsibilities

• Team Leadership: Oversee and support store staff, ensuring smooth day-to-day operations.
• Staff Development: Recruit, train, and mentor team members to foster growth and ensure high performance.
• Customer Experience: Maintain exceptional service standards and address customer concerns promptly.
• Operational Management: Coordinate schedules, manage inventory, and ensure adherence to company policies.
• Compliance: Monitor hygiene standards (HACCP) and ensure compliance with health and safety regulations.
• Problem-Solving: Address operational challenges and implement solutions efficiently.

Reporting: Prepare and review performance reports, providing insights and recommendations for improvements.

What We're Looking For

• At least 2 years of experience in a management role, preferably in the gastronomy or retail sector.
• Strong leadership and organizational skills.
• Proficiency in management software and tools (e.g., Gastromatic, inventory systems).
• Language skills: Good knowledge of German, excellent English, and Italian.
• Passion for customer service and team development.
• Ability to handle operational challenges and adapt to a dynamic environment.

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What We Offer

• Competitive salary with performance-based bonuses.
• Continuous training and professional development opportunities.
• Flexible working hours tailored to operational needs.
• Discounts on our authentic Sicilian gelato and other employee perks.
• A vibrant and supportive work environment where your contributions are valued.

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Location: Berlin
Contract: Full-time, 5-day work week with 2 days off, high salary, and opportunities to learn and grow.

Work Schedule

• Monday to Friday, 8:30 AM - 5:30 PM, with occasional Saturdays as needed.
• 5-day work week with 2 days off.

Duo Sicilian Ice Cream is looking for skilled and passionate individuals to join our production team, where we craft artisanal Sicilian gelato, pastries, and desserts with creativity and excellence.

Key Responsibilities

• Gelato and Pastry Production: Prepare artisanal gelato, pastries, and desserts, ensuring the highest quality and adherence to traditional Sicilian methods.
• Recipe Development: Collaborate on creating and refining innovative flavors and dessert offerings.
• Hygiene Standards: Maintain a clean and organized workspace, adhering to strict hygiene and HACCP standards.
• Team Collaboration: Work respectfully and effectively with colleagues in a dynamic team environment.
• Equipment Maintenance: Operate and maintain production equipment to ensure efficiency and safety.

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What We're Looking For

• Completed training or significant experience as a pastry chef, ice cream maker, or gelato artisan.
• Precise, organized, and hygienic work habits.
• Passion for gelato and pastry-making, with creativity and motivation to innovate.
• Strong German and English communication skills.
• Ability to work collaboratively and contribute to a positive team culture.

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What We Offer

• High salary with opportunities to enhance your skills and grow professionally.
• Paid vacation and structured work hours.
• Regular team events and trips to Sicily for inspiration and connection to our roots.
• A dynamic, friendly, and multicultural work environment.
• Access to the best gelato in town!

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At Duo Sicilian Ice Cream, our Store Supervisors play a pivotal role in creating an outstanding customer experience and ensuring the smooth operation of our stores. If you’re a natural leader with a passion for customer service and team development, we want you to join our growing family!

Key Responsibilities

• Team Leadership: Lead, motivate, and support store staff to ensure top-notch customer service and efficient operations.
• Operational Management: Oversee daily store activities, including opening and closing procedures, cash handling, and inventory management.
• Customer Experience: Maintain a welcoming environment for customers, addressing any issues to guarantee satisfaction.
• Training and Development: Train new team members and provide ongoing support to ensure high standards are met.
• Quality Control: Ensure products meet our authentic Sicilian gelato quality and presentation standards.
• Barista Skills: Prepare coffee and basic beverages to complement our gelato offerings.
• Problem Solving: Quickly address operational or customer-related challenges with practical solutions.

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What We’re Looking For

• Proven experience in a supervisory role, preferably in the food or retail industry.
• Strong leadership and communication skills.
• A customer-focused mindset with a passion for providing exceptional service.
• Basic barista skills, including the ability to prepare coffee and use relevant equipment.
• Familiarity with cash register operations and inventory management systems.
• Ability to multitask and work efficiently in a fast-paced environment.
• Excellent problem-solving skills to manage day-to-day challenges effectively.
• Flexibility to work shifts, including evenings and weekends.

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What We Offer

• A vibrant and inclusive workplace atmosphere.
• Opportunities for professional growth and development.
• Discounts on our authentic Sicilian gelato and other perks.
• Competitive salary and performance-based bonuses.
• Training programs to enhance your leadership, barista, and operational skills.

Join Duo Sicilian Ice Cream as a Store Supervisor and take the lead in bringing smiles and the taste of Sicily to Berlin.

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